Introduction
AdMedia AI ("we" or "us") respects and protects user privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. Please read this Privacy Policy carefully before using our services.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using our services.
1. Information We Collect
1.1 Information You Provide
When you register an account or use our services, you may need to provide the following information:
- Basic information: username, email address, full name (optional)
- Account password (stored encrypted)
- Profile information: avatar, bio, etc.
- Payment information: processed through third-party payment platforms (Stripe), we do not store your bank card or payment passwords
1.2 Automatically Collected Information
When you use our services, we automatically collect the following information:
- Device information: IP address, browser type, operating system, device identifier
- Usage information: access time, pages visited, features used, operation records
- Cookies and similar technologies: used to identify your device and improve service experience
- Log information: server logs, error logs, and other technical information
1.3 Information from Third-Party Services
If you choose to use third-party login (such as Feishu or Google), these third-party services may provide us with your public profile information:
- Feishu: username, email, avatar, unique identifier
- Google: username, email, avatar, unique identifier
2. How We Use Information
The information we collect will be used for the following purposes:
- Provide, maintain, and improve our services
- Process your orders and payments
- Send you service notifications, updates, and marketing information
- Respond to your questions and requests
- Prevent fraud and abuse
- Conduct data analysis and user research to improve products and services
- Comply with legal and regulatory requirements
3. Information Storage
3.1 We employ industry-standard security measures to protect your personal information, including:
- Data encryption: SSL/TLS encryption for transmission, passwords stored using encryption algorithms
- Access control: restricting access to personal information
- Security audits: regular security assessments and audits
- Backup mechanisms: regular data backups to prevent data loss
3.2 Your personal information will be stored on servers located in China. If cross-border transfer is required, we will comply with relevant laws and regulations.
3.3 We will retain your personal information until you delete your account or request information deletion, except as required by law.
4. Information Sharing
We will not sell, rent, or trade your personal information. We may share your information in the following circumstances:
Service Providers: We may share information with third-party service providers to help us provide services:
- Cloud service providers: for data storage and processing
- Payment service providers: Stripe for payment processing
- AI service providers: Google Vertex AI for content generation
- Email service providers: for sending notification emails
- Legal Requirements: As required by laws, regulations, or government mandates
- Business Transfers: In the event of a merger, acquisition, or asset sale, we will notify you in advance
- With Consent: When we have obtained your explicit consent
5. Cookies and Tracking Technologies
We use Cookies and similar technologies to:
- Remember your login status and preference settings
- Analyze website traffic and usage patterns
- Provide personalized user experiences
- Display relevant advertisements (if applicable)
You can manage Cookies through your browser settings, but this may affect the use of certain features.
6. Your Rights
Under relevant laws and regulations, you have the following rights:
- Right of Access: You have the right to view the personal information we hold about you
- Right of Correction: You can update or correct inaccurate personal information
- Right of Deletion: You can request deletion of your personal information, except as required by law
- Right to Withdraw Consent: You can withdraw consent for personal information processing at any time
- Data Portability: You can request to export your personal data in a commonly used format
- Right to Complain: If you believe we have violated this privacy policy, you can file a complaint with relevant authorities
To exercise these rights, please contact us using the contact information at the bottom of this page.
7. Protection of Minors
Our services are intended for adults. We do not knowingly collect personal information from minors under 18 years of age. If we discover that we have inadvertently collected information from minors, we will delete it immediately.
If you are a guardian of a minor and discover that the minor has provided personal information to us without consent, please contact us and we will handle it promptly.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites. We recommend that you review the privacy policy of each website you visit.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. For significant changes, we will notify you through platform announcements, emails, and other means. Continued use of our services indicates your acceptance of the updated privacy policy.
We recommend that you regularly review this page to stay informed about the latest privacy policy.
10. Data Security Incidents
In the event of a data breach or other security incident, we will:
- Immediately take remedial measures
- Notify affected users promptly as required by law
- Report to relevant regulatory authorities
- Cooperate with investigations and prevent similar incidents from recurring
11. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, you can contact us through the following methods:
- Email: support@ad-media.ai
- Support Email: support@ad-media.ai
- User Feedback: Submit through the feedback feature within the platform
We will respond to your request within 30 days of receipt.
12. Applicable Law
This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region. Any disputes arising from this policy should first be resolved through friendly negotiation; if negotiation fails, they should be submitted to the courts of Hong Kong for litigation.